FAQ

PRINTING:

 

What techniques do you use for printing?

Covers are printed in the offset technique or digital print. Our printers apply their own ICC profiles Fogra37 or Fogra39.

What types of cover finishes are avalaible?

The cover is usually finished with matt or gloss foil/lacquer. Be aware that will make the project darker (reverse board being the exception) – matt foil lowers the contrast, while gloss foil makes the dark colours deeper.

What are the correct formats of production materials?

Artwork only in the .pdf or .tiff formats and in CMYK or pantone mode (no RGB), without template lines.  Formats like .psd and .jpg are not accepted – using these formats is against your interest!

What do you check when I send you the files for printing?

We check the following issues:

– file type (tiff,pdf),
– color mode (CMYK),
– if design fits to our template (spines in correct place, if file has bleeds),
– total ink amount (300%),
– resolution of print file (if file is in 300dpi),
– if gradients are rasterized,
– if hotstamping/embossing/uv is suitable for printing.

What you don’t check when I send you the files for printing?

We’re not checking the following issues:
– correctness of content  (e.g. typos, correct language usage),
– page orientation on templates,
– exact colour balance,
– correct page order,
– flattening of transparency,
– hidden layers,
– size of letters / fonts / graphic elements (in terms of ink flooding),
– if the cover is not too dark,
– if there is overprint,
– if bitmap resolution embedded in the file is 300dpi.

We can check it for additional chargé (25 €).

What to pay attention to when preparing a file for printing?

Pay attention to the following issues:

– use format PDF 1.3 or TIFF. We won’t accept jpg. png. or gif. PDF 1.3 is the safest version of print and any other version of the version will have to be converted in our printhouse – we cannot guarantee a safe print of transparencies in different versions of .pdf,
– total ink amount (CMYK) up to 300% on coated paper, 260% on reverse board,
– minimal link amount is 6% – values below won’t be visible in print,
– remember about the contrast in ink between the dark elements – the fact that you can see the difference on the screen, does not mean that it will be visible in print – image on screen will always appear brighter than in print (screen shines, paper doesn’t),

– letters are bigger than 6p (below that size we can’t guarantee that printed letters will look sharp, especially when letters are Thin or Light),
– use CMYK color mode, if you are using pantone colors, please write us which numbers you used,
– don’t embeed ICC profiles,
– make sure your artwork fits template (use templates available on our website, if you want to use something different – please contact us),
– add 3mm bleeds around artwork,
– flatten transparency,
– rasterize gradients,
– hotstamping/embossing/spot uv should be in vectors on separate page of the pdf file, marked as additional color or 100% K,
– line in hotstamping should be minimum 0,3 mm thick,
– delete template layer, leave artwork and cropmarks only,
– bitmaps are in 300DPI,
– finishing changes the colors a bit,
– matt foil lowers the contrast, glossy foil makes color look darker.

What should I check before sending files?

Before you send us the file for printing, please note the following:

– make sure you used correct template,
– pages have correct orientation – they are not upside down,
– booklet has correct page order (or files that you provide are properly numbered),
– for your own comfort – read cover text twice read and check if there are no typos (after confirming the digital proof, the file change will involve an additional fee – 100 EUR – costs of the new exposure),
–  letters and objects (especially dots, thin lines etc.) are big and thick enough to be printed correctly,
– if you want to be 100% sure about colors, please send us print proof (made on professional, calibrated proof printer),

Verification of files does not take into account the elements above – we are not responsible for content related errors – we only check if the file is correct in terms of technical (whether file is suitable for printing).

What to look for when sending a file for cd imprint?

Before you send us the file for cd imprint, please note the following:

– we accept materials in digital form on CDs and DVDs (PDF, version 1.3 maximum, minimum of 300dpi, CMYK),
– send us CMYK materials with embedded fonts and minimum 3mm of bleed,
– in case of Pantone print, we ask for the exact Pantone number/s. The price may vary depending on the quantity and different kinds of Pantone),

– offset CMYK print is applied directly on a disc’s surface or on a white pre-print (background). Additional PANTONE®  colour or varnish may be added to a project,

– due to black paint transparency in the offset method, ultra-rich black areas in offset printing must be underlaid with CYAN 80%, MAGENTA 80%, YELLOW 80%.

– minimum type size of the text – Sans-serif fonts o for positive 4,5 point o for negative 5 point   Serif fonts: o for positive 5,5 point o for negative 6 point.

Can I send you any components to my production physically (e.g. stickers, barcodes etc.)?

Yes, but if you do, please, confirm the address to send these to, and later provide us with a tracking number (unregistered shipping is at your own risk). Inform us in advance – when shipping from outside the European Union, you are obliged to pay customs fees.

What is a proof? Do I really need it?

Although it is not required, we strongly recommend ordering proofs.
A print proof is a preliminary version of a printed piece, a prototype. It provides a close representation of how the artwork design will appear when printed. Proofs are created to serve as colour reference guide for adjusting the press and to ensure that the client and printer are in complete agreement on the desired outcome before the final printing.

Its primary role is to prevent and avoid unforeseen problems with text, images, colours, spacing and other design elements before being print. Thus, it gives an opportunity to identify and correct print quality problems ahead of the printing process which may not only save valuable time, but also help to avoid the expense associated with a reprint.

Last important note – despite being a matchprint, a print proof is not free from defects. It is printed on white paper which, compared to e.g. GC1 cardboard, may cause colour differences. Also, be aware that the finish slightly changes the colours of the final product – matt lamination lowers the contrast, while glossy lamination makes colours a bit darker, similarly to gloss/matt lacquer and printing on the reverse board.

You can find the prices here (http://monotypepressing.pl/additional-costs/)

Will I get artwork previews for approval?

Yes, look out for previews shortly after placing the order and submitting a complete set of materials. If they don’t reach you, do let us know!

How many corrections can I expect free of charge?

We check the artwork two times and if it’s faulty for the third time, we’re proceeding to charge 15 € (VAT excl.) for every expertise from then on.

I have already accepted the previews, but noticed that there is something I would like to improve - can I do it?

Yes, you can change the graphic files after accepting previes. We charge 30 € for such a service.

I have a barcode file, could you implement it in the cover design?

Yes, we can. We charge for such a service 25 €.

Can you number the covers I ordered?

Yes, we can. Write us precisely where the numbering should be and what it should look like. Below you will find the price list:
– Hand numbering (cd cover) – 0,09 €/item
– Hand numbering / serialisation (vinyl cover) – 0,13 €/item
– Machine numbering / serialisation (vinyl cover) – 0,07 €/item

I’m struggling to fix the issues with my cover - can you facilitate it for me?

Yes, we can. We charge 25 € (VAT excl.) for such a service. If you choose to use it, please send us open files. Bear in mind, however, that we’ll only be able to highlight the best aspects of your design. We will fix what we can to make it printable but won’t rebuild it from scratch.

I don't have a cover and I can't make it myself - can you do it for me?

Yes, we can. The cost of preparing artwork for printing is 25 € / hour.

Why does the cover I received look different than the file on the screen I got for approval?

The previews we’re sending cannot be treated as the exact colour reference. We’re printing using CMYK digital print or offset. That means that the colours will vary from the screen. The screen glows, the paper doesn’t. The cover is usually finished with matt or gloss foil/lacquer that will make the project darker (reverse board being the exception). Matt foil lowers the contrast. Gloss foil makes the dark colours deeper.

Why covers with the same paper weight differ slightly from each other?

Paper weight may vary from batch to batch and vendor, so we take 10-15% tolerance as standard.


 

PRODUCTION:

 

Where to send the materials for production?

Please send audio files & artwork here: monotypepressing.wetransfer.com.

Can I send you any components to my production physically (e.g. cd master, lacquer, custom sleeves, stickers etc.)?

Yes, but if you do, please, confirm the address to send these to, and later provide us with a tracking number (unregistered shipping is at your own risk). Inform us in advance – when shipping from outside the European Union, you are obliged to pay customs fees.

How does sending materials that does not meet the requirements affect the production process?

If the specifications are not met, the correction process may delay the beginning of the manufacturing by the number of days needed to get a correct version of the files.

What can cause a delay in production? What can I do to make sure there is no unnecessary production delay?

Please provide us with complete address(es) for shipping of your production within 5 days after placing the order – otherwise, delay is a real possibility! Also be aware that each additional element added to the base order or change of the shipping address may affect the turnaround and result in a revised quote.

What to pay attention to when placing an order?

Please, double-check product details in the order form and the invoice when you receive any of them to see if there are any discrepancies between your desired and requested item. The orders are manufactured based on the exact details submitted in the order form; email exchanges have only advisory function.

Can I change the content of the order during production?

If you want to implement any change in your order, please, do it before accepting printing files and paying the pro forma invoice . Any changes made after may not be possible or may result in additional fee of 30 €. Each additional element added to the base order or change of the shipping address may affect the turnaround and result in a revised quote.

Can I pay extra for my production to be completed faster?

Unfortunately not, orders are processed in the order in which they were placed.

I received fewer products than I ordered - why?

The production has a tolerance of -/+ 5%, ie. you may receive slightly more or slightly less items (but no more than 5% of the overall quantity).

I have placed and paid for an order, but for some reason I would like to stop production - can I do this? Will you refund me?

Yes, you can cancel the order. We will refund you, but we will have to deduct the costs of components already produced and work already done.


 

CD PRODUCTION:

 

What materials are required for CD production?

We need music, label and cover, if it’s part of your order.

What are the correct formats of production materials for CD production?

Music in DDP with MD5 checksum file (.wav is accepted but you will be charged for conversion – 25 EUR) or traditionally on a CD-R/DVD-R disc (2 copies). NRG and ISO (along with MD5 file) formats are also accepted, although excluding DVD formats. mp3 format is not accepted – using it is against your interest!

What is a DDP?

Disc Description Protocol (DDP) is a format for specifying the content of optical discs, including CDs and DVDs. DDP is commonly used for delivery of disc premasters for duplication and must contain 4 parts: 1) Audio image(s) (.DAT file(s)) 2) DDP Identifier (DDPID) 3) DDP Stream descriptor (DDPMS) 4) Subcode descriptor (PQDESCR). An optional text file can also be included, this will contain the track titles and timings.

I’m unable to provide a DDP for CD production - can you create one for me?

Yes, we can create a DDP 2.0 (+MD5) image from .wav, .aiff files on your’s special request and it is surcharged at 25 €. The files should be named in such a way, so the computer browser could line them alphabetically up in a right sequence. For instance: 01 02 03 04 05 etc.. Thus when you put your files into one folder everybody would know what is the right order. The names of all the files including the main folder should not contain diacritic characters

CD-TEXT may be added to a DDP file  on request. You should provide a text document that may include these elements: the author / the album title / the track title / ISRC code / UPC/EAN code. All these elements are optional, therefore, the request may only contain the first three.

Adding breaks or any other interference into the material should be arranged between the client and Monotype Pressing.

Can I send you any components to my production physically (e.g. cd master, stickers etc.)?

Yes, but if you do, please, confirm the address to send these to, and later provide us with a tracking number (unregistered shipping is at your own risk). Inform us in advance – when shipping from outside the European Union, you are obliged to pay customs fees.

What are the requirements when sending a CD master?

All masters sent on CDR/DVDR medium should be production-ready and edited exactly as expected to work in the final product. The image on DVDRs should be burnt to the disc’s main sector. DVD-R DL is an acceptable medium for DVD 9 production.

All masters must be of the best quality, free of physical damage, errors etc. All masters should be adequately protected against possible damage during transportation, dirt, etc. Defective masters or those that do not meet the recommended specifications may incur delays and change the process of possible complaints handling.

Replicas can be used as masters provided they are not copy-protected.

What is the maximum lenght of CD production?

The Philips Red Book specifies that CD recordings should not exceed 74 min and 44 s. Most (not all) CD audio players support long-play discs, up to 80 min. However, not all players will work properly with discs longer than 78 minutes. If the optimal time of 78 minutes is exceeded, we reserve the right to refuse a complaint concerning the sound quality or proper functioning of the discs.

What is the maximum capacity of a DVD production?

DVD-5 – 4,7 GB max
DVD-9 – 8,54 GB max
DVD-10 – 2 x 4,7 GB max

Can I have a personalised matrix name on the disc?

Yes, you can ask for engraving on the disc. The number of marks on a matrix cannot exceed 110 characters (including spaces). Such alteration is surcharged at 10 €.

Can you number the covers I ordered?

Yes, we can. Please, describe precisely where the numbering should be and what it should look like. We can use pens in various colors (e.g. white, black, silver, gold) and thicknesses – please specify what your expectations are. The price for hand numbering is 0.09 € / item.

What is the estimated turnaround of a finished CD production?

  1. a) For a standard CDs with covers: ca. 15 working days,
  2. b) For a standard CDs without covers: ca. 10 working days.

The turnaround is counted from the moment we receive the payment and your approval of artwork files (using previews sent by mail) and proofs (if ordered), assuming the master audio you sent does not include any errors.

The following timeframes are tentative and may be affected by the type or production ordered.

We do not work during weekends and Polish national holidays, and from 24th December to 7th January we have a maintenance break – those days are not counted as working days and are not part of the turnaround.

What is the minimum order quantity?

It is 100 pieces.

What is the CD production tolerance?

The CD production has a tolerance of -/+ 5%, ie. you may receive slightly more or slightly less discs (but no more than 5% of the overall quantity).

Why the audio software (such as iTunes, Windows Media Player or Winamp) does not recognize the titles and artwork on the CD when I load it into my computer?

CD Text and metadata are not the same thing.
CD-Text is information that can be embedded on a DDP or CD-R master for CD production. It can only be displayed by CD players and software that support CD-Text (e.g. car stereos and high-end home CD players).

On the other hand, metadata is a collection of information (such as song titles, artist name, album name, cover art.) that appears in the music playback software on your computer. For this to happen, however, the audio CD must be registered with Gracenote (for iTunes support) and All Music (for Windows Media Player support).


 

CASSETTE PRODUCTION:

 

What materials are required for cassette production?

We need music along with .md5 file, cassette print, card, UV project/embossing, DL codes, if they are part of your order.

What are the correct formats of production materials for cassette production?

We approve music only in .wav files of at least 44.1 KHz sampling frequencies and 16-bit depth, .mp3 format is not accepted – using it is against your interest! All masters should be supplied with single files for each side (two files per single double-sided cassette). Files should have a MD5 checksum attached, otherwise, if any problems with the end product arise, it may not be possible to file a complaint.

If the delivered master is divided into individual tracks, the engineering studio will have to prepare new single-side files by merging single files for an additional fee (25 €). In this case, send us a tracklist document (available here). All tracks should be put in the correct sequence (named alphabetically and in the right sequence, with letter being the side name, and number the subsequent track, e.g. A_01 A_02 B_01 B_02) and separated with proper pauses between them, so in result all tracks are mounted together, there is suitable pause(s) between them.

Before the master is supplied, the customer is obliged to check its sound, potential errors, track sequence and completion.

How audio master should be delivered?

Audio masters can be supplied:
– on an external carrier such as CD/DVD, pendrive, HDD, SD card,
– electronically – Wetransfer, DropBox etc.; when sending the audio material this way, it must be compressed (e.g. as a ZIP file). Files should have a MD5 checksum attached, otherwise, if any problems with the end product arise, it may not be possible to file a complaint.

What is a MD5 checksum file?

MD5 checksum is one of the most effective ways to verify the integrity of digital data. It allows you to make sure that the file has been correctly transferred from one computer to another. There are many programs for both Mac and PC that can generate a MD5 checksum file, some are free, some require a license, e.g. MD5summer, Sophos, PowerShell, Hash Generator, MD5 & SHA Checksum Utility and others.

If the Customer notices errors that may have been introduced during the transfer of digital files, but did not attach a MD5 checksum to them, any claims in this respect will not be considered.

Can I supply you with master divided into individual tracks?

If the delivered master is divided into individual tracks, the engineering studio will have to prepare new single-side files by merging single files for an additional fee (25 €). In this case, we need a tracklist document (available here). All individual tracks should be put in the correct sequence (named alphabetically and in the right sequence, with letter being the side name, and number the subsequent track, e.g. A_01 A_02 B_01 B_02) and separated with proper pauses between them, so in result all tracks are mounted together, there is suitable pause(s) between them.

What is the maximum lenght of cassette production?

The maximum lenght of one side is 45 minutes and must not be exceeded. It is required that side A duration should be a bit longer than side B, otherwise we won’t be able to duplicate the material. If side A is shorter, you have to add the necessary amount of silence to match the side B. If you’re unable to do it, the engineering studio is able to do it for you for an additional fee (15 €).

How to choose the total length of the cassette?

The length of the material (regardless of whether it is recorded on one or two sides) is always the time of the longer side x 2 (for example, if the material lasts up to 15 minutes, choose C-30).

What is a test cassette? What is it made for? Should I order it?

Although it is not required, we strongly recommend ordering test cassetes.

The primary goal of making test cassettes is to check the quality of the master tape. Before we move into production, we give you an opportunity to request changes or to supply a new master and order a new master tape if an error was not on the plant’s side.

The purpose of test cassettes is to listen out for any MAJOR defects such as loud clicks, crackles or pops, or any other audible flaws. Fortunately or not, analog cassette is an organic medium that conveys a certain type of sound, different from digital media.

Test cassettes can often be noisier. Upon approval, we start working on a record in terms of high quality pressings – to get you a perfect finished product.

What is the estimated turnaround of a finished cassette production?

  1. a) For a standard production (black, white & transparent tape shells) without test cassettes: ca. 12–15 working days,
    b) For a production (black, white & transparent tape shells) with test cassettes: ca. 5-7 working days, then after ca. 12–15 working days from their confirmation,
    c) For both options: additional ca. 5–7 working days for production with UV LED print.

The turnaround is counted from the moment we receive the payment and your approval of artwork files (using previews sent by mail) and proofs (if ordered), assuming the master audio you sent does not include any errors.

The following timeframes are tentative and may be affected by the type or production ordered.

We do not work during weekends and Polish national holidays, and from 24th December to 7th January we have a maintenance break – those days are not counted as working days and are not part of the turnaround.

Can I send you any components to my production physically (e.g. cd master, stickers etc.)?

Yes, but if you do, please, confirm the address to send these to, and later provide us with a tracking number (unregistered shipping is at your own risk). Inform us in advance – when shipping from outside the European Union, you are obliged to pay customs fees.

What is UV printing? How it works?

It is a digital printing technique similar to ink printing with the difference that the prints are fixed with UV light. The print is hardened, leaving a thin layer of colored and durable plastic on the surface of the material. As a result, the paint may spread unevenly, and the print may have a delicate structure – where there is more paint or there is a dark color, the print may be more convex. If the cassettes are fully printed, ink traces may also appear on the edges and even on the tape.

If you do not like this character, think about one or two-color tampography (for example, sharp contours are better for tampography).

What is the minimum order quantity?

It is 50 pieces.

What is the cassette production tolerance?

The MC production has a tolerance of -/+ 5%, ie. you may receive slightly more or slightly less items (but no more than 5% of the overall quantity).


 

VINYL PRODUCTION:

 

What materials are required for vinyl production?

We need music along with the tracklist / pressing specification (download here), LP labels and cover, inserts, DL codes etc., if they are part of your order.

What are the correct formats of production materials for vinyl production?

We approve music only in .wav files (along with the tracklist for metalworks) or on supplied lacquers. Mp3 format is not accepted – using it is against your interest!

Sampling frequencies and bit depths: 44.1 KHz (16, 24 bits); 48 KHz (16, 24 bits); 88 KHz 24 bits; 96 KHz 24 bits (on special request we approve files of 192 KHz 24 bits.) The preferred files for vinyl are 24-bit single wav files for each side (2 files per single double-sided vinyl disc). On special request we approve files of 192 KHz 24 bits.

If you submit separate files, they should be named in such a way, so the computer browser could line them alphabetically up in a right sequence. For instance: A_01 A_02 B_01 B_02 C_01 C_02 D_01 D_02. Thus when you put your files into one folder everybody would know what is the right order and which songs belongs to side A, B, C or D of your album. The names should not contain diacritic characters.

Please thoroughly check and label masters before sending them – the number of tracks, their sequence, titles and times must be the same in description of all components – master, label, printing parts. Folders and files transmitted via the Internet must be clearly marked indicating the information regarding the component they are including. The information about the sent materials via courier or transmitting them by the Internet must be provided to the Sales Department of Monotype Pressing. Any claims relating to the final product, caused by errors and defects of source materials will not be considered.

What is a test pressing? Should I order it?

Although it is not required, we strongly recommend ordering test pressings.

The primary goal of doing test pressings is to check the quality of the plates from the cut DMMs/ lacquers. The plating is the most expensive part of the record pressing process. Before we move into production, we want to give you the opportunity to request changes or to supply a new master and order new plates, if the error was not on the plant’s side.

The purpose of test pressing to listen out for any MAJOR defects such as skips, loud pops or any other audible flaws. Fortunately or not, vinyl is an organic medium that conveys a certain type of sound, different from digital media.

Test pressings can often be noisier and sometimes slightly warped or in a different colour, owing to the limited press of 5-10 tests we run. Upon approval, we start working on a record in terms of high quality pressings – to get you a perfect finished product.

What are the main differences between DMM (Direct Metal Mastering) plates and lacquers?

Technically speaking the procedure of processing lacquers is more complicated than DMM and involves a three step galvanic proces. The first step is cutting the lacquer disc, which is used to make subsequent metal copies. The next generations are called father (negative), mother (positive) and at the end we get stampers (negative) used directly for pressing plates. The procedure of processing DMM is shortened – it bypasses the first stage of the galvanic proces. The grooves are cut directly into the steel plates with a thin layer of copper, which acts as a mother and is used to produce stampers.

The sound of lacquer is described as fuller, warmer, smoother and more pleasant to the ear, while the DMM as more precise, with sharper transients and brighter, with more defined frequency response in the top end.

What vinyl colors are available?

You can choose from several different colors. Check out or record compund colors here – http://monotypepressing.pl/wp-content/uploads/2020/04/RECORD-COMPOUND-COLORS.pdf

Does the color of the vinyl (e.g. splatter, marble) may affect the sound?

Yes, custom color versions might slightly alter the sound.

Why do you need a tracklist? What are VTM’S?

The files should be submitted with a filled-out Vinyl Master Specifications for Lacquer Cutting tracklist document (available here). Such tracklist determines the positioning of VTMs – the Visual Track/Time Marker – the “visual” breaks between tracks on the record (in the form of a widened groove). By standard, VTMs are placed on every vinyl production. If the customer does not want to place VTMs, it should be marked in the order form.

Note! Pauses between tracks should be included in the sent files (they should be built into the material). VTMs do not cause any breaks in the audio signal. Uninterrupted music will play over them.

What is the maximum lenght of vinyl production?


12 inches:
33⅓ rpm – recommended/optimal 19:30 min per side (max. length: 23:00 min per side)*
45 rpm – recommended/optimal 12:00 min per side (max length: 14:30 min per side)*

10 inches:
33⅓ rpm – recommended/optimal 13:30 min per side
45 rpm – recommended/optimal 10:00 min per side

7 inches:
33⅓ rpm – 6:40 min per side*
45 rpm – 5:00 min per side*

* – if the optimal time is exceeded, we reserve the right to refuse a complaint concerning the sound quality

For the best possible sound quality, we recommend ordering records cut at 45 rpm.”

How does the playback time (per side) affect the sound quality?

When the playback length of the side for the ordered format is out of the recommended values, it is necessary to lower the cutting level – the record will be quieter. However, short playback length doesn’t mean that it is possible to increase the level over technical limits, which arise from groove geometry, parameters of the playback systems and limiting values of the cutting device.

Do you press the material that exceeds the maximum length per side?

Yes, but it largely depends on the sound material. We will try to provide a specific answer if you describe your situation to us.

What is the difference between 33 & 1/3 RPM and 45 RPM records? Which one to choose?

Records cut at higher speed generally sound better. This is because at higher speeds the sound waves are longer and the risk of distortion, noise, and other sonic artifacts is lower. We recommend that you use 45 rpm speed, if the record you want to press matches this option.

Why demanding sound tracks should be placed at the beginning of each side?

Playback conditions worsen when closer to the centre of a record. In other words, important works should be positioned closer to the outer edge of the disc. The worst possible format for playback quality is the one of the diameter of 7″, recorded at a speed of 33rpm. The playback is worsened as the linear speed of the record decreases as the needle stylus approaches the centre. This affects the sound and worsens high frequencies changing its characteristics. The quality will depend then on technical capabilities of playback devices.

Will the manufactured records sound exactly the same as supplied master?

Unless the order form says otherwise, we assume that the client expects that the sound of the pressed vinyls will be the same as the delivered master, so, we try to get as close to the original sound, as the technology allows us to.

Any interference into the material (including adding pauses, equalizing pauses) must be agreed with Monotype Pressing. If the order form does not include any information about the above, the ordered material will be pressed according to the original files submitted by the client.

Would the pressing plant correct or improve my audio master if i asked for it?

Yes, but only in a narrow range e.g. deeser, stereo limitation, EE, HP and LP filters.

Will the manufactured records be as loud as my digital master?

Not always. It will depend on the length of the material and the amount of treble. As long as the length is not longer than recommended for a given format, the volume level should be as it is on the master. Similarly with the amount of treble – if the material is rich in this band, it may be necessary to lower the volume level to avoid distortion.

Can I order a loud cut? What do you do to cut louder?

Firstly – it depends on the sound material. Secondly – we don’t make any compression. We simply check how we can cut the loudest without distortion in the upper band and without damaging the equipment. For this, we need to choose a sufficiently thick groove so that there are no needle jumps when playing such records.

How the distance between the grooves affects the sound? Can I ask to increase the spacing between the grooves?

Artificial lengthening of the recording by expanding the spaces between the grooves adversely affects the upper band – specifically, it is related to the loss of linear velocity as the recording radius decreases. The more material you can cut on the outer radius, the better for the record. By default, we try to center these values so that the material on both sides looks fairly even. But of course, at the client’s request, we can work both ways (tighten or stretch the record).

What is the maximum level of digital source signal?

The maximum level of digital source signal should not exceed 0.0 dB True Peak. Remember that the True Peak Level is not Peak Level.

What frequency bandwidth do you approve?

Both ends of audible bandwidth (below 30 Hz and above 18 KHz) should be kept on a decent level (not exceeding the rest of the audible spectrum). One should also realize the bandwidth of high frequencies is limited toward the end of a disc side. Especially on 7’’ discs played with 33 1/3 r.p.m. This phenomenon is inevitable and can not be cured by pre-emphasis / de-emphasis means.

What is the acceptable correlation of stereo?

The overall correlation of stereo should not exceed 90%. 0% – means mono, 180% – means anti-phase. The correlation of bandwidth below 200 Hz should be even narrower, and below 100 Hz should be 0% (mono). It is highly probable that additional click, crackles and distortions occur if these specs are overridden.

What to look out for during the pre-mastering proces?

Firstly – too high level of sibilants (like: sss, shhh, zzzz etc) and the upper band contents (like hi-hats) are not suitable for vinyl and could cause cross-modulation effects. It sounds like distortion and unstable stereo image on such signals. It is strongly recommended to keep these sounds on a decent level by using de-essers and other means during pre-mastering process.

Secondly – it is strongly recommended not to overdose the usage of maximizers during the pre-mastering process. The loudness level of -10 dB LUSF seams to be enough for a really loud undistorted vinyl.
The process of cutting and vinyl reproduction is analogue by its nature. It brings its own non-linear distortion to reproduced sound. So, all non-linear effects could get its new, sometimes unpredictable flavour on vinyl. It should be taken into account.

Is it possible to press plates without labels?

No, labels are necessary for the plates to maintain the correct geometry.

Can I have a personalised matrix name on the disc?

Yes, you can ask for a personalised matrix name on the disc. The number of marks on a matrix cannot exceed 60 characters. Such alteration is surcharged at 13 €.

Can you number the covers I ordered?

Yes, we can. Please, describe precisely where the numbering should be and what it should look like. As a standard we use a black or white pen of medium thickness (depending on the graphics), while other colors are subject to check availability. The price for hand numbering is 0,13 € / item and machine serialisation – 0,07 € / item.

Can I send you any components to my production physically (e.g. lacquer, custom sleeves, stickers etc.)?

Yes, but if you do, please, confirm the address to send these to, and later provide us with a tracking number (unregistered shipping is at your own risk). Inform us in advance – when shipping from outside the European Union, you are obliged to pay customs fees.

What is the minimum order quantity?

It is 100 pieces.

What is the vinyl production tolerance?

The vinyl production has a tolerance of -/+ 5%, ie. you may receive slightly more or slightly less items (but no more than 5% of the overall quantity).

What is the estimated turnaround of test pressings?

The turnaround is tentative and counted from the moment we receive the payment and your approval of artwork files (using previews sent by mail) and proofs (if ordered), assuming the audio master delivered does not include any errors.
It also depends on workload at the moment, current market situation, etc., so it might be shorter or longer.

We do not work during weekends and Polish national holidays, and from 24th December to 7th January we have a maintenance break – those days are not counted as working days and are not part of the turnaround.

What is the estimated turnaround of a finished vinyl production?

The current turnaround time is regularly updated on the Monotype website. It is always tentative and It may be affected by the type of production ordered. It also depends on workload at the moment, current market situation, etc., so it might be longer. We suggest that you do not set release dates until you have received the final production date after test pressings have been approved.

 


SHIPPING:

 

What information do you need for shipping?

We need the name and surname of the recipient, detailed address, e-mail address and a telephone number with the correct area code.
Please provide us with complete address(es) for shipping of your production within 5 days after placing the order – otherwise, delay is a real possibility!

Can we split the shipment into several addresses?

Yes, we can ship to multiple addresses, but not more than 4. We charge for such a service 15 € per additional address.

What information is required for a split shipment?

We need the name and surname of all recipients, detailed addresses, e-mail addresses and a telephone numbers with the correct area code.

Do you ship outside the European Union? On what terms? What documents do I need for customs clearance?

Yes, we do. If you are a private person, we can send the shipment in parcels, and the only required document will be an invoice. If you have a registered company, we can send the shipment in packages or on pallets. In the latter case, an invoice will be required, but you need to make sure you have a VAT number and an EORI number.

Can you deliver the parcel to the post office box?

Unfortunately not, couriers do not deliver parcels to p.o. boxes.

My goods have been damaged during the transport - what can we do about it?

Firstly, remember that „the risk of loss or damage of Products shall pass to the Customer upon reception of the products by the courier company. The obligation to insure Products for the time of transport rests with the Customer”.
Secondly, you should immediately inform us, so that we can contact the logistic company whose services we have used and also file a complaint to the local representative of the carrier.
We have a strictly limited time to submit such a complaint to the courier company. If this deadline is exceeded, the complaint will be automatically rejected. At Fedex, the complaint must be filed within 21 calendar days, and the documentation relating to this complaint within 9 months from the date of delivery. Usually, complaints are processed within 5-7 business days. The sender, recipient and a third party may submit a complaint. The required documents are a copy of the waybill, shipping protocol or confirmation of receipt and all documents confirming the value of the goods (a copy of the original invoice).

What can I do to avoid possible damages?

Records shipped as groups of boxes are significantly more prone to damage than records shipped on a single pallet. If the quantity you want to order matches this option, it is strongly recommended to ship a sealed pallet. Besides that, you can use additional cargo insurance (1% of the value, min 15 € / box) – by choosing this service, in the event of damage in transport, you will be able to recover the amount equal to the insurance amount.


PAYMENTS:

 

Can you start the production without payment?

Unfortunately not, we require payment before starting the production process.

Can i pay in installments?

According to the regulations, full payment is required to start the production process.

How can I transfer money?

We accept bank transfer and TransferWise. We do not accept credit card, cash and checks.

In execption we can give consent for payment via PayPal. This is done solely on the basis of a request sent by MonotypePressing. All fees related to the handling of this payment are covered by the customer. We reserve the right to refuse this form of payment – it results from the fact that such payments are settled inaccurately and the customer has the option of blocking or withdrawing the payment .

Where to check if I am a VAT payer?

When and why do you add VAT tax?

You won’t be charged with VAT tax if you are VAT registered payer (Europen Union) or a client outside of EU (e.g USA, Canada, UK, Norway etc. etc.) – in order to apply the VAT free deal (exemption) or 0% VAT rate, the goods must be shipped outstide of Poland and be delivered to the country or recipient entitled to the VAT exemption.

You will be charged if you are not VAT registered (European Union) or a client from Poland (company, private person, foundation etc.)- we will add VAT, e.g. in a situation where the customer decides to collect order in person in Poland or the customer outside the European Union (e.g for the USA) will order the delivery to private receiver (VAT non-registered) in the European Union.

When will I receive the pro forma invoice?

Look out for a pro forma document with a full quote shortly after placing the order and submitting a complete set of materials. If it doesn’t reach you, do let us know!

I have received the pro forma invoice - when will I receive the final invoice?

The final invoice is issued to the customer after the end of production and shipment of the goods.