FAQ

Covers are printed in the offset technique or digital print. Our printers apply their own ICC profiles Fogra37 or Fogra39.

The cover is usually finished with matt or gloss foil/lacquer. Be aware that the finish will make the project darker (reverse board being the exception) – matt foil lowers the contrast, while gloss foil makes the dark colours deeper.

Artwork only in the .pdf or .tiff formats and in CMYK or pantone mode (no RGB), without template lines.  Formats like .psd and .jpg are not accepted – using these formats is against your interest!

We check the following issues:

– file type (tiff,pdf),
– color mode (CMYK),
– if design fits to our template (spines in correct place, if file has bleeds),
– total ink amount (300%),
– resolution of print file (if file is in 300dpi),
– if gradients are rasterized,
– if hotstamping/embossing/uv is suitable for printing.

We’re not checking the following issues:
– correctness of content  (e.g. typos, correct language usage),
– page orientation on templates,
– exact colour balance,
– correct page order,
– flattening of transparency,
– hidden layers,
– size of letters / fonts / graphic elements (in terms of ink flooding),
– if the cover is not too dark,
– if there is overprint,
– if bitmap resolution embedded in the file is 300dpi.

We can check it for additional chargé (25 €).

Pay attention to the following issues:

– use format PDF 1.3 or TIFF. We won’t accept jpg. png. or gif. PDF 1.3 is the safest version of print and any other version of the version will have to be converted in our printhouse – we cannot guarantee a safe print of transparencies in different versions of .pdf,
– total ink amount (CMYK) up to 300% on coated paper, 260% on reverse board,
– minimal link amount is 6% – values below won’t be visible in print,
– remember about the contrast in ink between the dark elements – the fact that you can see the difference on the screen, does not mean that it will be visible in print – image on screen will always appear brighter than in print (screen shines, paper doesn’t),

– letters are bigger than 6p (below that size we can’t guarantee that printed letters will look sharp, especially when letters are Thin or Light),
– use CMYK color mode, if you are using pantone colors, please write us which numbers you used,
– don’t embeed ICC profiles,
– make sure your artwork fits template (use templates available on our website, if you want to use something different – please contact us),
– add 3mm bleeds around artwork,
– flatten transparency,
– rasterize gradients,
– hotstamping/embossing/spot uv should be in vectors on separate page of the pdf file, marked as additional color or 100% K,
– line in hotstamping should be minimum 0,3 mm thick,
– delete template layer, leave artwork and cropmarks only,
– bitmaps are in 300DPI,
– finishing changes the colors a bit,
– matt foil lowers the contrast, glossy foil makes color look darker.

Before you send us the file for printing, please note the following:

– make sure you used correct template,
– pages have correct orientation – they are not upside down,
– booklet has correct page order (or files that you provide are properly numbered),
– for your own comfort – read cover text twice read and check if there are no typos (after confirming the digital proof, the file change will involve an additional fee – 100 EUR – costs of the new exposure),
–  letters and objects (especially dots, thin lines etc.) are big and thick enough to be printed correctly,
– if you want to be 100% sure about colors, please send us print proof (made on professional, calibrated proof printer),

Verification of files does not take into account the elements above – we are not responsible for content related errors – we only check if the file is correct in terms of technical (whether file is suitable for printing).

Before you send us the file for cd imprint, please note the following:

– we accept materials in digital form on CDs and DVDs (PDF, version 1.3 maximum, minimum of 300dpi, CMYK),
– send us CMYK materials with embedded fonts and minimum 3mm of bleed,
– in case of Pantone print, we ask for the exact Pantone number/s. The price may vary depending on the quantity and different kinds of Pantone),

– offset CMYK print is applied directly on a disc’s surface or on a white pre-print (background). Additional PANTONE®  colour or varnish may be added to a project,

– due to black paint transparency in the offset method, ultra-rich black areas in offset printing must be underlaid with CYAN 80%, MAGENTA 80%, YELLOW 80%.

– minimum type size of the text – Sans-serif fonts o for positive 4,5 point o for negative 5 point   Serif fonts: o for positive 5,5 point o for negative 6 point.

We offer two main printing techniques of the CD label – CMYK/offset and Pantone (screen-print). The cost of using CMYK printing or two standard Pantones is the same & it is included in the cost of production of the CDs.

We can use these techniques to print directly on the “silver” surface of the disc (with no base) or we can print your artwork on the white base (the discs are first printed white and then the artwork is printed on it). White base is free of charge (it is not counted like one of screen-printed Pantone colours).

These two methods are meant for different kinds of artwork – if your design is a colourful illustration, you will need offset printing (and most likely the white base too, as offset paints are semi-transparent). Offset printing is not recommended for large areas of single colour though – different shades, horizontal lines or other unwanted elements might appear as the result.

Therefore if your artwork is made of solid colours, especially with big areas of single colour (like a uniform background), screen-printing it will be the best choice. The edges of letters will be sharper, colours more uniform, with no risk of different shades. The file prepared for screen-printing should be layered and preferably vectorized, including only 100% value of colours (with no tonal transitions), with relevant Pantones marked as additional colours.

Pantone can be prepared in two ways:
1. Simply set additional color to desired Pantone (please check Color Library > Pantone Solid Coated in Adobe Illustrator or Indesign).
2. File should be set to grayscale, color should be 100%K – just write us desired Pantone number then. What is set to 100%K will be printed with relevant Pantone, i.e with Bright Red C or 871c or other colour chosen from the palette.
3. Remember that for screenprint on the CD surface we need the colour set to 100% – gradients won’t work. It’s the best choice for big areas of solid color (backgroud), text (preferably vectorized) or shapes. Photos and bitmaps won’t work.

Yes, but if you do, please, confirm the address to send these to, and later provide us with a tracking number (unregistered shipping is at your own risk). Inform us in advance – when shipping from outside the European Union, you are obliged to pay customs fees.

Although it is not required, we strongly recommend ordering proofs.
A print proof is a preliminary version of a printed piece, a prototype. It provides a close representation of how the artwork design will appear when printed. Proofs are created to serve as colour reference guide for adjusting the press and to ensure that the client and printer are in complete agreement on the desired outcome before the final printing.

Its primary role is to prevent and avoid unforeseen problems with text, images, colours, spacing and other design elements before being print. Thus, it gives an opportunity to identify and correct print quality problems ahead of the printing process which may not only save valuable time, but also help to avoid the expense associated with a reprint.

Despite being a matchprint, a print proof is not free from defects. It is printed on white paper which, compared to e.g. GC1 cardboard, may cause colour differences. Also, be aware that the finish slightly changes the colours of the final product – matt lamination lowers the contrast, while glossy lamination makes colours a bit darker, similarly to gloss/matt lacquer and printing on the reverse board.

Last important note – if your production qualifies for digital printing (less than 300 copies for digipack and ecopack covers), then instead of a proof, you will receive 1 test print on the machine, on which the main run will be finally printed (please note that the test print will not be laminated like the main production).

You can find the prices here (http://monotypepressing.pl/additional-costs/)

Yes, look out for previews shortly after placing the order and submitting a complete set of materials. If they don’t reach you, do let us know!

We check the artwork two times and if it’s faulty for the third time, we’re proceeding to charge 25 € (VAT excl.) for every expertise from then on.

Yes, you can change the graphic files after accepting previes. We charge 50 € for such a service.

Yes, we can. We charge for such a service 30 €.

Yes, we can. Write us precisely where the numbering should be and what it should look like. Below you will find the price list:
– Hand numbering (cd cover) – 0,13 €/item
– Hand numbering / serialisation (vinyl cover) – 0,18 €/item
– Machine numbering / serialisation (vinyl cover) – 0,11 €/item

Yes, we can. We charge 35 € / hour for such a service. If you choose to use it, please send us open files. Bear in mind, however, that we’ll only be able to highlight the best aspects of your design. We will fix what we can to make it printable but won’t rebuild it from scratch.

Yes, we can. The cost of preparing artwork for printing is 35 € / hour.

The previews we’re sending cannot be treated as the exact colour reference. We’re printing using CMYK digital print or offset. That means that the colours will vary from the screen. The screen glows, the paper doesn’t. The cover is usually finished with matt or gloss foil/lacquer that will make the project darker (reverse board being the exception). Matt foil lowers the contrast. Gloss foil makes the dark colours deeper.

Paper weight may vary from batch to batch and vendor, so we take 10-15% tolerance as standard.

Please send audio files & artwork here: monotypepressing.wetransfer.com.

When you upload the production materials, try to:

– send them only AFTER placing the order,

– send a complete set of materials in one upload,

– send only the materials that you want us to use for production (e.g. if you send us a master audio in DDP format and you want us to use it, do not include the master in WAV format; if you send us an artwork correction, do not add audio master etc.),

– keep the name of the materials sent consistent with the name of the order.

Can I send you any components to my production physically (e.g. cd master, lacquer, custom sleeves, stickers etc.)? Yes, but if you do, please, confirm the address to send these to, and later provide us with a tracking number (unregistered shipping is at your own risk). Inform us in advance – when shipping from outside the European Union, you are obliged to pay customs fees.

If the specifications are not met, the correction process may delay the beginning of the manufacturing by the number of days needed to get a correct version of the files.

Please provide us with complete address(es) for shipping of your production within 5 days after placing the order – otherwise, delay is a real possibility! Also be aware that each additional element added to the base order or change of the shipping address may affect the turnaround and result in a revised quote.

Please, double-check product details in the order form and the invoice when you receive any of them to see if there are any discrepancies between your desired and requested item. The orders are manufactured based on the exact details submitted in the order form; email exchanges have only advisory function.

When ordering an album that had been produced before, make sure what you are dealing with – a repress or reissue?
To put it simply, in the case of repress, both the source material and the specification (format, printing details) must be identical to the original.
Reissue, on the other hand, is a variant of the original consisting of its components – the source material, packaging and even format of which may differ from the original. In addition, reissue often features additional stickers, inserts or bonus tracks.
If you’re ordering a “repress”, please specify how we should understand this concept and which parameters of the original order you would like to keep, etc. If there is anything you’d like to change when compared to the original order, please inform us explicitly about it.
Generally, we try to produce “represses” identically to the original, but please also take into consideration that we work using materials that are currently available on the market – we cannot guarantee that the artwork will be printed with the same inks, on paper from the same manufacturer, or even that it will be done on the same printing machines – so ultimately the repress might be slightly different.

If you want to implement any change in your order, please, do it before accepting printing files and paying the pro forma invoice . Any changes made after may not be possible or may result in additional fee of 40 €. Each additional element added to the base order or change of the shipping address may affect the turnaround and result in a revised quote.

Unfortunately not, orders are processed in the order in which they were placed.

The production has a tolerance of -/+ 5%, ie. you may receive slightly more or slightly less items (but no more than 5% of the overall quantity).

Yes, you can cancel the order. We will refund you, but we will have to deduct the costs of components already produced and work already done.

We need music, label and cover, if it’s part of your order.

Music in DDP with MD5 checksum file (.wav is accepted but you will be charged for conversion – 15 EUR) or traditionally on a CD-R/DVD-R disc (2 copies). NRG and ISO (along with MD5 file) formats are also accepted, although excluding DVD formats. mp3 format is not accepted – using it is against your interest!

Disc Description Protocol (DDP) is a format for specifying the content of optical discs, including CDs and DVDs. DDP is commonly used for delivery of disc premasters for duplication and must contain 4 parts: 1) Audio image(s) (.DAT file(s)) 2) DDP Identifier (DDPID) 3) DDP Stream descriptor (DDPMS) 4) Subcode descriptor (PQDESCR). An optional text file can also be included, this will contain the track titles and timings.

Yes, we can create a DDP 2.0 (+MD5) image from .wav, .aiff files on your’s special request and it is surcharged at 25 €. The files should be named in such a way, so the computer browser could line them alphabetically up in a right sequence. For instance: 01 02 03 04 05 etc.. Thus when you put your files into one folder everybody would know what is the right order. The names of all the files including the main folder should not contain diacritic characters

CD-TEXT may be added to a DDP file  on request. You should provide a text document that may include these elements: the author / the album title / the track title / ISRC code / UPC/EAN code. All these elements are optional, therefore, the request may only contain the first three.

Adding breaks or any other interference into the material should be arranged between the client and Monotype Pressing.

Yes, but if you do, please, confirm the address to send these to, and later provide us with a tracking number (unregistered shipping is at your own risk). Inform us in advance – when shipping from outside the European Union, you are obliged to pay customs fees.

All masters sent on CDR/DVDR medium should be production-ready and edited exactly as expected to work in the final product. The image on DVDRs should be burnt to the disc’s main sector. DVD-R DL is an acceptable medium for DVD 9 production.

All masters must be of the best quality, free of physical damage, errors etc. All masters should be adequately protected against possible damage during transportation, dirt, etc. Defective masters or those that do not meet the recommended specifications may incur delays and change the process of possible complaints handling.

Replicas can be used as masters provided they are not copy-protected.

The Philips Red Book specifies that CD recordings should not exceed 74 min and 44 s. Most (not all) CD audio players support long-play discs, up to 80 min. However, not all players will work properly with discs longer than 78 minutes. If the optimal time of 78 minutes is exceeded, we reserve the right to refuse a complaint concerning the sound quality or proper functioning of the discs.

DVD-5 – 4,7 GB max
DVD-9 – 8,54 GB max
DVD-10 – 2 x 4,7 GB max

Yes, you can ask for engraving on the disc. The number of marks on a matrix cannot exceed 110 characters (including spaces) and can only consist of ASCII characters (excluding ampersand or punctuation marks).

Yes, we can. Please, describe precisely where the numbering should be and what it should look like. We can use pens in various colors (e.g. white, black, silver, gold) and thicknesses – please specify what your expectations are. The price for hand numbering is 0.13 € / item.

1. a) For a standard CDs with covers: ca. 15 working days,
2. b) For a standard CDs without covers: ca. 10 working days.

The turnaround is counted from the moment we receive the payment and your approval of artwork files (using previews sent by mail) and proofs (if ordered), assuming the master audio you sent does not include any errors.

The following timeframes are tentative and may be affected by the type or production ordered.

We do not work during weekends and Polish national holidays, and from 24th December to 7th January we have a maintenance break – those days are not counted as working days and are not part of the turnaround.

It is 50 pieces.

The CD production has a tolerance of -/+ 5%, ie. you may receive slightly more or slightly less discs (but no more than 5% of the overall quantity).

CD Text and metadata are not the same thing.
CD-Text is information that can be embedded on a DDP or CD-R master for CD production. It can only be displayed by CD players and software that support CD-Text (e.g. car stereos and high-end home CD players).

On the other hand, metadata is a collection of information (such as song titles, artist name, album name, cover art.) that appears in the music playback software on your computer. For this to happen, however, the audio CD must be registered with Gracenote (for iTunes support) and All Music (for Windows Media Player support).

We need music along with .md5 file, cassette print, card, UV project/embossing, DL codes, if they are part of your order.

We approve music only in .wav files of 44.1 KHz sampling frequencies and 16-bit depth, .mp3 format is not accepted – using it is against your interest! All masters should be supplied with single files for each side (two files per single double-sided cassette). Files should have a MD5 checksum attached, otherwise, if any problems with the end product arise, it may not be possible to file a complaint.

If the delivered master is divided into individual tracks, the engineering studio will have to prepare new single-side files by merging single files for an additional fee (25 €). In this case, send us a tracklist document (available here). All tracks should be put in the correct sequence (named alphabetically and in the right sequence, with letter being the side name, and number the subsequent track, e.g. A_01 A_02 B_01 B_02) and separated with proper pauses between them, so in result all tracks are mounted together, there is suitable pause(s) between them.

Before the master is supplied, the customer is obliged to check its sound, potential errors, track sequence and completion.

Audio masters can be supplied:
– on an external carrier such as CD/DVD, pendrive, HDD, SD card,
– electronically – Wetransfer, DropBox etc.; when sending the audio material this way, it must be compressed (e.g. as a ZIP file). Files should have a MD5 checksum attached, otherwise, if any problems with the end product arise, it may not be possible to file a complaint.

MD5 checksum is one of the most effective ways to verify the integrity of digital data. It allows you to make sure that the file has been correctly transferred from one computer to another. There are many programs for both Mac and PC that can generate a MD5 checksum file, some are free, some require a license, e.g. MD5summer, Sophos, PowerShell, Hash Generator, MD5 & SHA Checksum Utility and others.

If the Customer notices errors that may have been introduced during the transfer of digital files, but did not attach a MD5 checksum to them, any claims in this respect will not be considered.

If the delivered master is divided into individual tracks, the engineering studio will have to prepare new single-side files by merging single files for an additional fee (25 €). In this case, we need a tracklist document (available here). All individual tracks should be put in the correct sequence (named alphabetically and in the right sequence, with letter being the side name, and number the subsequent track, e.g. A_01 A_02 B_01 B_02) and separated with proper pauses between them, so in result all tracks are mounted together, there is suitable pause(s) between them.

The maximum lenght of one side is 45 minutes and must not be exceeded. It is required that side A duration should be a bit longer than side B, otherwise we won’t be able to duplicate the material. If side A is shorter, you have to add the necessary amount of silence to match the side B. If you’re unable to do it, the engineering studio is able to do it for you for an additional fee (25 €).

The length of the material (regardless of whether it is recorded on one or two sides) is always the time of the longer side x 2 (for example, if the material lasts up to 15 minutes, choose C-30).

Although it is not required, we strongly recommend ordering test cassetes.

The primary goal of making test cassettes is to check the quality of the master tape. Before we move into production, we give you an opportunity to request changes or to supply a new master and order a new master tape if an error was not on the plant’s side.

The purpose of test cassettes is to listen out for any MAJOR defects such as loud clicks, crackles or pops, or any other audible flaws. Fortunately or not, analog cassette is an organic medium that conveys a certain type of sound, different from digital media.

Test cassettes can often be noisier. Upon approval, we start working on a record in terms of high quality pressings – to get you a perfect finished product.

1. a) For a standard production (black, white & transparent tape shells) without test cassettes: ca. 12–15 working days,
   b) For a production (black, white & transparent tape shells) with test cassettes: ca. 5-7 working days, then after ca. 12–15 working days from their confirmation,
   c) For both options: additional ca. 5–7 working days for production with UV LED print.

The turnaround is counted from the moment we receive the payment and your approval of artwork files (using previews sent by mail) and proofs (if ordered), assuming the master audio you sent does not include any errors.

The following timeframes are tentative and may be affected by the type or production ordered.

We do not work during weekends and Polish national holidays, and from 24th December to 7th January we have a maintenance break – those days are not counted as working days and are not part of the turnaround.

Yes, but if you do, please, confirm the address to send these to, and later provide us with a tracking number (unregistered shipping is at your own risk). Inform us in advance – when shipping from outside the European Union, you are obliged to pay customs fees.

It is a digital printing technique similar to ink printing with the difference that the prints are fixed with UV light. The print is hardened, leaving a thin layer of colored and durable plastic on the surface of the material. As a result the print may have a delicate rough structure – where there is more paint or there is a dark color, the print may be more convex.
Due to the necessity to print in special forms, shifts in printing are possible and the paint may spread unevenly – one print may be slightly different from the other. If the cassettes are fully printed, ink traces may also appear on the edges and even on the tape.
If you do not like this character, think about tampography (for example, sharp contours are better for tampography).
In UV printing it is not possible to use colors from the pantone palette. We print using 4 colors (CMYK) with white undercoat or only white undercoat.

Pad printing is accomplished by transferring an image of your project onto a photosensitive plate using a silicone pad and then applying it (literally pressing) into the cassette shell. It is impossible to obtain tonal transitions in pad printing, so the project should be prepared in 100% K.
Keep in mind that this is an analog process, so minimal image shifts (approx. 2mm to left, right, up or down) are possible.

It is 50 pieces.

The MC production has a tolerance of -/+ 5%, ie. you may receive slightly more or slightly less items (but no more than 5% of the overall quantity).

We need music along with the tracklist / pressing specification (download here), LP labels and cover, inserts, DL codes etc., if they are part of your order.

We approve music only in .wav files (along with the tracklist for metalworks) or on supplied lacquers. Mp3 format is not accepted – using it is against your interest!

Sampling frequencies and bit depths: 44.1 KHz (16, 24 bits); 48 KHz (16, 24 bits); 88 KHz 24 bits; 96 KHz 24 bits (on special request we approve files of 192 KHz 24 bits.) The preferred files for vinyl are 24-bit single wav files for each side (2 files per single double-sided vinyl disc). On special request we approve files of 192 KHz 24 bits.

If you submit separate files, they should be named in such a way, so the computer browser could line them alphabetically up in a right sequence. For instance: A_01 A_02 B_01 B_02 C_01 C_02 D_01 D_02. Thus when you put your files into one folder everybody would know what is the right order and which songs belongs to side A, B, C or D of your album. The names should not contain diacritic characters.

Please thoroughly check and label masters before sending them – the number of tracks, their sequence, titles and times must be the same in description of all components – master, label, printing parts. Folders and files transmitted via the Internet must be clearly marked indicating the information regarding the component they are including. The information about the sent materials via courier or transmitting them by the Internet must be provided to the Sales Department of Monotype Pressing. Any claims relating to the final product, caused by errors and defects of source materials will not be considered.

We can print Pantone labels on request, we can’t say however that we recommend this solution. It does happen that during the pressing process, under the influence of high temperature, the Pantone colours on the labels lose their saturation and fade, therefore the final result may not be as expected. For this technological reason, we do not recommend Pantone labels. If you decide to choose it though, please acknowledge that you do it at your own risk and change of Pantone colour on the label due to heat will not be subject to complaint.
In addition, the pressing plant has the right to refuse to use Pantone on labels in some cases.

Although it is not required, we strongly recommend ordering test pressings.

The primary goal of doing test pressings is to check the quality of the plates from the cut DMMs/ lacquers. The plating is the most expensive part of the record pressing process. Before we move into production, we want to give you the opportunity to request changes or to supply a new master and order new plates, if the error was not on the plant’s side.

The purpose of test pressing to listen out for any MAJOR defects such as skips, loud pops or any other audible flaws. Fortunately or not, vinyl is an organic medium that conveys a certain type of sound, different from digital media.

Test pressings can often be noisier and sometimes slightly warped or in a different colour, owing to the limited press of 5-10 tests we run. Upon approval, we start working on a record in terms of high quality pressings – to get you a perfect finished product.

Technically speaking the procedure of processing lacquers is more complicated than DMM and involves a three step galvanic proces. The first step is cutting the lacquer disc, which is used to make subsequent metal copies. The next generations are called father (negative), mother (positive) and at the end we get stampers (negative) used directly for pressing plates. The procedure of processing DMM is shortened – it bypasses the first stage of the galvanic proces. The grooves are cut directly into the steel plates with a thin layer of copper, which acts as a mother and is used to produce stampers.

The sound of lacquer is described as fuller, warmer, smoother and more pleasant to the ear, while the DMM as more precise, with sharper transients and brighter, with more defined frequency response in the top end.

You can choose from several different colors. Check out or record compund colors here – http://monotypepressing.pl/wp-content/uploads/2020/04/RECORD-COMPOUND-COLORS.pdf

First of all, when deciding on one of the non-standard colour versions, please send us a complete set of reference materials (mock-up, example pictures and colour codes from our record compounds catalogue to be used for your release). After reviewing it, our sales department will advise you about the possibilities and best solutions.

Secondly it’s important to remember that such products are made by hand and that the result is not repeatable – the process involves mixing multiple colours of PVC together, which can only be controlled to a certain degree. Therefore, the final result is also predictable only to a certain extent – some pieces will look as expected, while others will be significantly different (even though the colour compounds and technology were the same). This is why no guarantees can be given regarding the resemblance of final pressing to the mock-ups or provided examples, rather than that, one thing is sure – the results will be surprising and each copy will have a unique look.

If you want to receive more information about the available options, please don’t hesitate to contact us. Please note that due to limited access to certain PVC colour versions, the turnaround is set individually.

Yes, custom color versions might slightly alter the sound.

The files should be submitted with a filled-out Vinyl Master Specifications for Lacquer Cutting tracklist document (available here). Such tracklist determines the positioning of VTMs – the Visual Track/Time Marker – the “visual” breaks between tracks on the record (in the form of a widened groove). By standard, VTMs are placed on every vinyl production. If the customer does not want to place VTMs, it should be marked in the order form.

Note! Pauses between tracks should be included in the sent files (they should be built into the material). VTMs do not cause any breaks in the audio signal. Uninterrupted music will play over them.

12 inches:
33⅓ rpm – recommended/optimal 19:30 min per side (max. length: 23:00 min per side)*
45 rpm – recommended/optimal 12:00 min per side (max length: 14:30 min per side)*

10 inches:
33⅓ rpm – recommended/optimal 13:30 min per side
45 rpm – recommended/optimal 10:00 min per side

7 inches:
33⅓ rpm – 6:40 min per side*
45 rpm – 5:00 min per side*

* – if the optimal time is exceeded, we reserve the right to refuse a complaint concerning the sound quality

For the best possible sound quality, we recommend ordering records cut at 45 rpm.”

When the playback length of the side for the ordered format is out of the recommended values, it is necessary to lower the cutting level – the record will be quieter. However, short playback length doesn’t mean that it is possible to increase the level over technical limits, which arise from groove geometry, parameters of the playback systems and limiting values of the cutting device.

Yes, but it largely depends on the sound material. We will try to provide a specific answer if you describe your situation to us.

Records cut at higher speed generally sound better. This is because at higher speeds the sound waves are longer and the risk of distortion, noise, and other sonic artifacts is lower. We recommend that you use 45 rpm speed, if the record you want to press matches this option.

Playback conditions worsen when closer to the centre of a record. In other words, important works should be positioned closer to the outer edge of the disc. The worst possible format for playback quality is the one of the diameter of 7″, recorded at a speed of 33rpm. The playback is worsened as the linear speed of the record decreases as the needle stylus approaches the centre. This affects the sound and worsens high frequencies changing its characteristics. The quality will depend then on technical capabilities of playback devices.

Unless the order form says otherwise, we assume that the client expects that the sound of the pressed vinyls will be the same as the delivered master, so, we try to get as close to the original sound, as the technology allows us to.

Any interference into the material (including adding pauses, equalizing pauses) must be agreed with Monotype Pressing. If the order form does not include any information about the above, the ordered material will be pressed according to the original files submitted by the client.

Yes, but only in a narrow range e.g. deeser, stereo limitation, EE, HP and LP filters.

Not always. It will depend on the length of the material and the amount of treble. As long as the length is not longer than recommended for a given format, the volume level should be as it is on the master. Similarly with the amount of treble – if the material is rich in this band, it may be necessary to lower the volume level to avoid distortion.

Firstly – it depends on the sound material. Secondly – we don’t make any compression. We simply check how we can cut the loudest without distortion in the upper band and without damaging the equipment. For this, we need to choose a sufficiently thick groove so that there are no needle jumps when playing such records.

Artificial lengthening of the recording by expanding the spaces between the grooves adversely affects the upper band – specifically, it is related to the loss of linear velocity as the recording radius decreases. The more material you can cut on the outer radius, the better for the record. By default, we try to center these values so that the material on both sides looks fairly even. But of course, at the client’s request, we can work both ways (tighten or stretch the record).

The maximum level of digital source signal should not exceed 0.0 dB True Peak. Remember that the True Peak Level is not Peak Level.

Both ends of audible bandwidth (below 30 Hz and above 18 KHz) should be kept on a decent level (not exceeding the rest of the audible spectrum). One should also realize the bandwidth of high frequencies is limited toward the end of a disc side. Especially on 7’’ discs played with 33 1/3 r.p.m. This phenomenon is inevitable and can not be cured by pre-emphasis / de-emphasis means.

The overall correlation of stereo should not exceed 90%. 0% – means mono, 180% – means anti-phase. The correlation of bandwidth below 200 Hz should be even narrower, and below 100 Hz should be 0% (mono). It is highly probable that additional click, crackles and distortions occur if these specs are overridden.

Firstly – too high level of sibilants (like: sss, shhh, zzzz etc) and the upper band contents (like hi-hats) are not suitable for vinyl and could cause cross-modulation effects. It sounds like distortion and unstable stereo image on such signals. It is strongly recommended to keep these sounds on a decent level by using de-essers and other means during pre-mastering process.

Secondly – it is strongly recommended not to overdose the usage of maximizers during the pre-mastering process. The loudness level of -10 dB LUSF seams to be enough for a really loud undistorted vinyl.
The process of cutting and vinyl reproduction is analogue by its nature. It brings its own non-linear distortion to reproduced sound. So, all non-linear effects could get its new, sometimes unpredictable flavour on vinyl. It should be taken into account.

No, labels are necessary for the plates to maintain the correct geometry.

Yes, you can ask for a personalised matrix name on the disc. The number of marks on a matrix cannot exceed 60 characters. Such alteration is surcharged at 13 €.

Yes, we can. Please, describe precisely where the numbering should be and what it should look like. As a standard we use a black or white pen of medium thickness (depending on the graphics), while other colors are subject to check availability. The price for hand numbering is 0,18 € / item and machine serialisation – 0,11 € / item.

Yes, but if you do, please, confirm the address to send these to, and later provide us with a tracking number (unregistered shipping is at your own risk). Inform us in advance – when shipping from outside the European Union, you are obliged to pay customs fees.

It is 100 pieces.

The vinyl production has a tolerance of -/+ 5%, ie. you may receive slightly more or slightly less items (but no more than 5% of the overall quantity).

The turnaround is tentative and counted from the moment we receive the payment and your approval of artwork files (using previews sent by mail) and proofs (if ordered), assuming the audio master delivered does not include any errors.
It also depends on workload at the moment, current market situation, etc., so it might be shorter or longer.

We do not work during weekends and Polish national holidays, and from 24th December to 7th January we have a maintenance break – those days are not counted as working days and are not part of the turnaround.

The current turnaround time is regularly updated on the Monotype website. It is always tentative and It may be affected by the type of production ordered. It also depends on workload at the moment, current market situation, etc., so it might be longer. We suggest that you do not set release dates until you have received the final production date after test pressings have been approved.

We need the name and surname of the recipient, detailed address, e-mail address and a telephone number with the correct area code.
Please provide us with complete address(es) for shipping of your production within 5 days after placing the order – otherwise, delay is a real possibility!

Yes, we can ship to multiple addresses, but not more than 4. We charge for such a service 20 € per additional address.

We need the name and surname of all recipients, detailed addresses, e-mail addresses and a telephone numbers with the correct area code.

Yes, we do. If you are a private person, we can send the shipment in parcels, and the only required document will be an invoice. If you have a registered company, we can send the shipment in packages or on pallets. In the latter case, an invoice will be required, but you need to make sure you have a VAT number and an EORI number.

Unfortunately not, couriers do not deliver parcels to p.o. boxes.

Firstly, remember that „the risk of loss or damage of Products shall pass to the Customer upon reception of the products by the courier company. The obligation to insure Products for the time of transport rests with the Customer”.
Secondly, you should immediately inform us, so that we can contact the logistic company whose services we have used and also file a complaint to the local representative of the carrier.
We have a strictly limited time to submit such a complaint to the courier company. If this deadline is exceeded, the complaint will be automatically rejected. At Fedex, the complaint must be filed within 21 calendar days, and the documentation relating to this complaint within 9 months from the date of delivery. Usually, complaints are processed within 5-7 business days. The sender, recipient and a third party may submit a complaint. The required documents are a copy of the waybill, shipping protocol or confirmation of receipt and all documents confirming the value of the goods (a copy of the original invoice).

We can pack the records outside of the covers, although we strongly advise against it. The cover has a spine of a certain thickness – it is meant to have the vinyl record inside. If there is no vinyl, the spine may get crushed. If we ship the vinyls packed outside of the covers and beside them, the covers are also pressed by the vinyls themselves, which can leave imprints on the covers (so-called wear rings).

For this reasons, we do not recommend packing outside of the covers. If you decide to choose it though, please acknowledge that you do it at your own risk and possible damage during the transport of goods will not be subject to complaint.

Please note also that the pressing plant has the right to refuse this kind of packing in some cases.

Records shipped as groups of boxes are significantly more prone to damage than records shipped on a single pallet. If the quantity you want to order matches this option, it is strongly recommended to ship a sealed pallet.

According to the regulations, full payment is required to start the production process.

We accept bank transfer and TransferWise. We do not accept credit card, cash and checks.

In execption we can give consent for payment via PayPal. This is done solely on the basis of a request sent by MonotypePressing. All fees related to the handling of this payment are covered by the customer. We reserve the right to refuse this form of payment – it results from the fact that such payments are settled inaccurately and the customer has the option of blocking or withdrawing the payment .

You can check it here (https://ec.europa.eu/taxation_customs/vies/)

You won’t be charged with VAT tax if you are VAT registered payer (Europen Union) or a client outside of EU (e.g USA, Canada, UK, Norway etc. etc.) – in order to apply the VAT free deal (exemption) or 0% VAT rate, the goods must be shipped outstide of Poland and be delivered to the country or recipient entitled to the VAT exemption.

You will be charged if you are not VAT registered (European Union) or a client from Poland (company, private person, foundation etc.)- we will add VAT, e.g. in a situation where the customer decides to collect order in person in Poland or the customer outside the European Union (e.g for the USA) will order the delivery to private receiver (VAT non-registered) in the European Union.

Look out for a pro forma document with a full quote shortly after placing the order and submitting a complete set of materials. If it doesn’t reach you, do let us know!

The final invoice is issued to the customer after the end of production and shipment of the goods.